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Viruses and Security,

Probably the most common issue facing all PC users today is security on the web. It was not that long ago with few exceptions it was relatively safe out there.

Just as in a small town residents could leave their homes leaving their doors unlocked, or leave the car running when they picked up the mail at the Post Office, until of course the population grew and with it more bad people and crime. Much the same is true with the internet, and e-mail.

The problem has evolved in many forms, at first it was enough to watch whom you received e-mail from and being careful about attachments. Generally speaking surfing the web was ok in the mid to late 90’s except for some x rated sites, and as their weren’t many threats, so many took a casual attitude about security. Now the threats come from surfing the web, getting e-mail, identity theft, downloading music (some sites are illegal), many have asked; “Can I even surf safely now?”

The answer; while no solution is full proof, with the proper precautions, and some common sense yes you can.

E-mail Viruses & Anti-Virus software

E-mail viruses come in many types and act differently depending on the programming some are geared to direct you to different web sites, some take your address book and forward it to someone else, who will intern send e-mails containing viruses to all those people. This type of activity is called “spoofing”, the bad guy sending people e-mails, based on your address book that allegedly came from you. Most of us have experienced worm viruses, all of these differ in their methods. Let us not forget those “phishing”, a link sent by e-mail to an alleged on line store to buy something which ends up being a hoax and if you think your buying something, the bad guy gets your money. On top of these newer threats are all the old style viruses. We recommend the F-secure or Symantec web sites to find information about individual viruses and other threats & how the behave.

Anti-Virus software to the rescue such as Zone Labs,F-secure, Norton, MacAfee, and a host of others in their 2005 versions seem better able to deal not only with the older viruses but the newer worm viruses as well. The trade off is memory utilization, all the products stated above while their advertising states otherwise need 256MB of ram in your system so that both Windows, and the new antivirus software function properly. Remember new viruses come out all the time, always do updates to help your virus protection software know what to look for and how to defeat or at least quarantine these threats.

Spy Ware and other malicious software

Again no one single item in this category, basically it is the use of tracking cookies and other routines or applications installed on your system without your consent, that’s the short story. It is like barnacles on a boat you get them when your surfing, some are easily removed others are darn stubborn, they typically try to find how you surf the internet, and some try to control your on line purchases.

Trojans, hacking, and Hijackers

With the advent of new technology and more features built into both Microsoft Windows and their Office products creates the unintended consequence of more vulnerabilities. Sadly we live in a world where to many people try exploit weaknesses to cause damage. We have been frequently asked; “Why did they hack into me?” We don’t know we are not trained FBI profilers, but as rampant as it is it appears that some treat it like a game, or to fight the Microsoft Goliath, or they see hacking into someone’s system as their climb of Mt. Everest. Or the more malevolent among them are looking to steal your identity. What fuels the fire according to a Microsoft presenter, are web sites where people can download the tools to do this along with in some cases instructions on how to do this. WE do NOT recommend this, if you’re caught there can be extensive jail time.

So what is hacking? The short definition is someone who breaks into your computer without your knowledge or consent, most will then perform various activities without your knowledge or consent.

Trojans as the name implies is a class of software installed accidentally by you or implanted by a hacker which can take control of certain aspects of your computer without your knowledge or consent. It differs from the typical spy ware as it is typically more damaging.

Hijacking is a file that causes your browser to be redirected to a web site NOT of your choosing, typically it reassigns the home page, most through the systems registry, some just edit the hosts file to accomplish this. Some hedge their bets by doing both; again there isn’t just one out there. In most cases these occur from visiting a web site, downloading some interesting material, the bad routine comes with it.

To avoid this trouble we recommend as does Microsoft, do your updates, Microsoft is always analyzing new threats and rushes patches and updates out to help you, We also recommend a good firewall, a hardware firewall is obviously better, if that is cost prohibitive at least get one of the new, “Security Suite”, packages which provide firewall & anti virus all in one application. It costs on average $65.00 but it’s worth every penny, some that we have had experience with are “F-secure Internet Security 2005” and “Zone Labs Internet Security Suite 2005”, these may require some tweaking to avoid it from blocking a web site you want to connect to or when active x controls are installed. Also both in our experience, (we haven’t tested everyone out there) work well with Windows XP service Pack 2. The product you select should be based on applications you have installed and applications you connect to online, not all default settings work in all circumstances.

Your probably wondering how they work? What they do is mask your identity on line, and block known troublesome content. If the hackers can’t see you they can’t break in. We are glad to report as of this writing that these security suite software packages have performed very well.

Another key to problem avoidance is not leaving important information about yourself on your computer. If you get an anonymous e-mail asking you to shop online, don’t. Go on line and do a search for the company you want.If you have forms requiring your social security, or credit card numbers, delete them, they become tempting targets for a hacker. This is where you come in, you should always ask yourself; “Am I leaving any information on my system or in e-mail that could compromise me?" Never trust your social security number or credit card number in an e-mail.

There is one more piece to top off your security plan that we recommend. We have had great success from; a spy ware scanner and frequently recommend it’s use. There are some side effects study how to use it or set up an appointment with our techs to do an onsite instruction to avoid removing files another application may need. But after your first time being shown it works well to keep out Spyware, Malware, and Trojans and remove that which snuck in. If you’re on line a lot do frequent updates and scans. Some are better then other please call us and set up an appointment to discuss your needs.

Summary

To summarize your protection plan

Do Microsoft Windows and Office product updates.
Install and update daily Internet Security Suite software. Set the settings as recommended, run frequent scans, e-mail should be scanned in real time.
Install and update Spy ware scanner, or a similar product to capture and clean out Spyware, Adware, Malware, Trojans, Hijackers, and other malicious software.
If at all possible, and you’re using a broadband connection to the internet get a hardware firewall/router.

Common sense think the same about the internet as you would your home when it comes to security, even if you have the other above items in place.
Passwords the more letters capitals and lower case mixed with numbers the better. Think about it like a lock not just an inconvenience.

Is all this guaranteed, NO, but it has shown to produce good results in many cases. Remember that Kazaa (any version), Lime Wire, Morpheus, some on line gaming, and other file sharing applications create huge holes in your security. Even if you do everything else recommended and you use THESE share ware applications you will still have issues.

How do I know if I have a problem?

Typically the first sign of trouble is the gradual slowing of your computer, applications stop working, your home page is diverted, uncontrollable pop ups are some of the most common symptoms. If this happens take a look in quarantine and backup for your security software to see if a virus has shown up. Otherwise run your spy ware/Trojan scanner to see if it identifies any issues. At that point it’s time to call us professional service to come on site and have a look.

I should end this by pointing out that everyday Microsoft, and the security software industry is getting better able to lock out the bad guys.

If you are a business getting started security is really important, consult with us to avoid the risk of compromising client data!!!

"Can I surf the internet safely"? If you take some precautions and use common sense for the most part yes.

(Graphic at the top of this page came from Microsoft as a free clipart download)

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